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FieldAssist
Your field service on the road - one app for delivery drivers, fitters and upholsterers
One app for your entire field service
Your field service is the last link to your customer. Whether it's delivery, assembly, upholstery or repair - these people determine the customer experience. Give them the tools they deserve.
FieldAssist bundles everything your field service needs in one powerful app. No more paper packing slips, no phone calls to the office for addresses, no confusion about what needs to go. Everything is in the app.
From quote to service
FieldAssist supports the entire journey: from measurement appointments with new customers, through delivery and assembly, to service visits years later. Every appointment, every task, every signature - digitally recorded and synchronised directly with LogicTrade.
Available on Android, iOS and as a web application. So everyone on your team can work with it, regardless of which device they use.
FieldAssist
Problems that FieldAssist solves
- Paper chaos - Stacks of packing slips, work sheets and forms that get lost, wet or illegible
- Wrong items loaded - Without a proper checklist, something always gets missed, resulting in an extra trip
- Office knows nothing - Only at the end of the day does the office hear what happened at customers
- Signatures go missing - Customer signed, but where did that piece of paper go?
- No insight into progress - How many addresses have been done? Is the schedule on track? Nobody knows
- Miscommunication about problems - Damages or issues are only reported days later
Benefits of FieldAssist
📋 Clear appointment overview
Your field service sees exactly which appointments are planned. From address and contact person to special instructions - everything on one screen.
📝 Intelligent checklists
Never load the wrong items again. FieldAssist automatically generates checklists per trip, including all parts and accessories.
🖨️ Print labels and packing slips
Print labels and packing slips directly from your phone. Compatible with portable Bluetooth printers for on the go.
✍️ Digital signature
Customer signs for receipt directly on the screen. Automatically linked to the order - no more loose papers.
🔄 Real-time corrections
Damage at delivery? Item missing? Report it directly in the app. The office sees it immediately and can take action.
📱 Works everywhere
Available on Android, iOS and as a web app. Also works offline - data synchronises automatically when connection is restored.
How does FieldAssist work?
Receive planning
The planner creates the daily schedule in LogicTrade. FieldAssist synchronises automatically - your team sees their routes directly on their phone.
Load the van with checklist
The intelligent checklist shows exactly what needs to go. Tick off while loading - so you know for sure everything is in.
Work on location
Navigate to the address, carry out the work and record any special circumstances. Taking photos can be done directly in the app.
Complete and sign
Customer signs for receipt or approval. The status is automatically updated in LogicTrade - the office is immediately informed.
Ready to start with FieldAssist?
Available in LogicTrade Premium from €479/month
Discover how FieldAssist can optimize your workflows.